FAQ's

All our products are handmade by us to ensure potency and quality, unless we have stated otherwise. They are also made to order. This means that we keep no stock of any item, unless shown in our Store. In regards to our books - we do not keep them in stock either, as they are printed on demand. We cannot answer for any delays that may be caused by the printers - however on all our books and products, we update our clients on the progress and the shipping of each order. When delays do occur prior to your order, we offer a money-back guarantee - however, if delays occur after you have placed your order and you wish to change your mind, you may select a product or service of equal value to the original order.

After your order has been placed, and payment received, we will commence on the making of the requested products. We will then ship it to you via the shipping service you chose and supply you with a tracking number for your convenience where available.

Not all we offer is on our Store page! We mainly put fixed-price items in our web-store, such as consultations, apprenticeship courses, divinations, books, products and such. For Spellwork and for specific product requests...you can simply visit the corresponding page for more details, or contact us.

To ensure that you receive your order, our shipping options all carry tracking numbers. The carriers differ, especially for our books since they are printed-on-demand and are shipped from the printers directly to you. This being said, the carrier tends to be FedEx, but you will be notified of the carrier nonetheless.